The second-hand marketplace Shoppers Share Displeasure Regarding Sizing Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The popular resale platform has updated its sizing categories for female and kids' apparel failing to inform all users about the change.
Social Media Backlash
Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category versus the original listing because of the remapping.
The platform stated the updated approach better aligns with similar services.
They have suggested members to review their products and manually change the size if necessary, resulting in member annoyance.
Size Classification Changes
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was formerly size 12 but currently displays as UK 16-18.
User Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Necessary Adjustments
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The app has more than 100 million members, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.